Comprehensive features designed for modern healthcare practices
Essential features for daily operations
Complete records system with demographics, contact information, emergency contacts, and insurance details. Quick search and filtering. Photo support. Customizable fields for your practice type.
Intuitive calendar interface with drag-and-drop. Recurring appointments. Color-coded by type. Appointment reminders. Multi-provider scheduling. Conflict detection. No-show tracking.
Comprehensive SOAP note templates. Multi-line text entry with standard OS clipboard support (users can dictate using their OS dictation features). Customizable templates per specialty. Progress tracking. Quick reference to previous notes. Appointment linking.
Record weight, blood pressure, temperature, oxygen saturation, heart rate, and respiratory rate. Visual trend charts. Automatic unit conversion. Alert thresholds. Historical comparison.
Digital prescription generation. Medication history tracking. Drug interaction warnings. Refill management. Print or electronic delivery. Customizable prescription templates.
Attach files, images, PDFs, and scans to patient records. Organized by category. OCR for scanned documents. Cloud or local storage. HIPAA-compliant encryption.
Full support for ICD-10 diagnosis codes and CPT procedure codes across all practice types. Essential for insurance billing, documentation, and compliance. CDT codes for dental procedures. Searchable code databases built-in.
Comprehensive reporting suite for practice insights. Patient/client demographics and statistics. Check-in and no-show tracking. Provider schedules and productivity. Appointment analytics. Revenue summaries. Custom date ranges. Export to CSV/Excel for further analysis.
Month-end billing review and reconciliation. Individual or batch billing statement generation. 837 file export for clearinghouse insurance claim submission. Print or email statements to patients. Track payment status and outstanding balances.
Planned future feature: Integrated/automated 837 submission directly to clearinghouses and ERA (Electronic Remittance Advice) posting.
Advanced tools for your practice type
Insurance Billing Ready: Full ICD-10 and CPT coding support for chiropractic and PT procedures, including adjustment codes (98940-98943), manual therapy (97140), therapeutic exercises (97110), and more.
Built for reliability, security, and performance
Military-grade SQLCipher encryption protects sensitive patient data. 256-bit AES encryption. Master password protection. Secure key management. Encrypted backups.
Role-based access control with unlimited staff accounts. Multi-Factor Authentication (MFA) using free authenticator apps like Google Authenticator, Microsoft Authenticator, or Authy. User activity logging. Permission management. Password policies. Session management. Individual user credentials with secure authentication.
Profile photos and doctor signatures stored as encrypted BLOBs in the database—not as files on disk. Prevents signature file extraction and misuse. Automatic EXIF rotation correction. Syncs automatically across computers. No sensitive files in accessible folders. Upload via computer or QR code from phone.
Optional delta synchronization between locations. Conflict resolution. Bandwidth-efficient. Selective sync. Offline capability. Real-time updates.
Scheduled automatic backups. One-click manual backup. Encrypted backup files. Restore from any point. Cloud backup support. Disaster recovery.
Native desktop application. No internet required for daily use. Lightning-fast search. Instant record access. Works during network outages. All data stored locally for maximum speed and privacy.
Powerful search across all records. Filter by date ranges, providers, appointment types, diagnosis codes, and more. Saved searches. Quick access to frequently used queries. Lightning-fast results even with thousands of records.
Automated appointment reminders via SMS. Customizable message templates. Batch sending. Opt-out management. Carrier support for all major providers.
Email appointment confirmations. Custom email templates. Batch email campaigns. Newsletter support. Attachment support for forms and documents.
Digital check-in with QR codes. SMS-based check-in links. Kiosk mode for tablets. Update contact information. Sign consent forms electronically.
Digital intake forms. New patient registration. Consent form management. Medical history collection. Insurance verification. HIPAA compliance forms.
Native apps for macOS, Windows, and Linux. Consistent interface across all platforms. Same features on all operating systems. One license works everywhere.
Clean, intuitive interface built with Fyne GUI. Responsive design. Customizable layouts. Light and dark mode. Keyboard shortcuts. Touch-friendly on tablets.
Automatic update notifications. One-click updates. No downtime during updates. Version history. Rollback capability. Beta channel access.
We're constantly improving BackTrack based on user feedback. Here's what's under consideration:
Direct 837 submission to clearinghouses (currently manual export available). Automated ERA (Electronic Remittance Advice) posting. Real-time insurance eligibility verification. Credit card payment processing. Advanced financial reporting and forecasting.
Secure online portal for patients to view records, book appointments, pay bills, and communicate with providers. Mobile app for iOS and Android.
Integrated video consultations, screen sharing, digital whiteboard, and remote patient monitoring. HIPAA-compliant video conferencing.
Direct integration with diagnostic labs and imaging centers for automated result delivery. HL7/FHIR standards support. Digital imaging (DICOM) viewer.
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