Your privacy and data security are our top priorities
Last Updated: January 7, 2026
Your data belongs to you. BackTrack is designed with privacy-first principles. Your practice data stays on YOUR computers, encrypted and under YOUR control. We do not sell, share, or monetize your data. Period.
This Privacy Policy explains how KrankyBear BackTrack ("we," "us," "our") collects, uses, and protects information when you use our practice management software and visit our website.
When you visit our website (krankybearbacktrack.duckdns.org), we may collect:
BackTrack software operates locally on your computers. We do NOT collect, transmit, or store your practice data on our servers, including:
Important: All patient/client data created in BackTrack stays on YOUR local computers in encrypted databases. We have no access to your practice data unless you explicitly enable optional cloud sync features (future release) or request support assistance.
BackTrack currently uses file-based licensing that operates entirely offline. No data is transmitted to our servers for license validation. Future versions may include optional "call home" features for automatic license updates, which will:
Information collected through our website is used to:
Data you create within BackTrack is:
BackTrack stores all practice data locally on your computers using:
While BackTrack provides strong encryption, you are responsible for:
Contact information submitted through our website is:
We do NOT sell, rent, or share your information with third parties, except:
No Third-Party Analytics or Tracking: Our website does not use Google Analytics, Facebook Pixel, or other third-party tracking scripts. We respect your privacy.
All customer information is strictly confidential. We will NOT:
If you would like to be featured as a reference practice, case study, or testimonial, we would be honored — but only with your explicit consent. We understand that many healthcare practices prefer to keep their software vendors and internal operations private.
Our website uses minimal cookies:
You have the right to:
To exercise these rights, contact us at support@krankybear.com.
BackTrack is designed for use by healthcare professionals and is not intended for children under 13. We do not knowingly collect information from children.
BackTrack is developed and operated in North America. If you use BackTrack from outside your country, you are responsible for compliance with local data protection laws. Since all practice data is stored locally on YOUR computers, you maintain full control over where your data physically resides.
BackTrack provides the technical safeguards required for HIPAA compliance:
However: HIPAA compliance also requires organizational policies, staff training, Business Associate Agreements (BAAs), and proper use of technology. Since BackTrack operates locally and we do not access your data, no BAA is required for standard use of the software. If you enable future cloud sync features, a BAA will be provided.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Significant changes will be communicated via:
Continued use of BackTrack after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Privacy is not just a policy for us - it's a core value. We built BackTrack to give healthcare professionals complete control over their data, free from surveillance, tracking, or vendor lock-in. Your data belongs to you, always.